Privacy Policy

Introduction

Welcome to Pixcel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our group scheduling platform and services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

When you create an account or use our Service, we may collect the following types of personal information:

• Name and email address
• Account credentials (password, securely hashed)
• Profile information you choose to provide
• Payment information (processed securely through third-party payment processors)

Usage Information

We automatically collect certain information about your use of the Service:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referral sources
• Date and time of access
• Timezone information for scheduling purposes

Poll and Event Data

When you create polls or events through our Service, we collect:

• Poll titles and descriptions
• Date and time options
• Participant responses and votes
• Contact information of participants (if provided)

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process and manage your polls and scheduling events
• To send you notifications related to your polls and account
• To communicate with you about updates, security alerts, and support
• To process payments and manage subscriptions
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure with industry-standard security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your data for certain purposes
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Services

We may use third-party services for various purposes, including:

• Payment processing (e.g., Stripe, PayPal)
• Analytics and performance monitoring
• Email delivery services
• Cloud hosting and infrastructure
• Customer support tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We recommend reviewing their privacy policies.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal compliance or legitimate business purposes.

Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: